Award

Theresa DiRuzzo, IRA v Fidelity Brokerage Services LLC (FINRA 25-00177)

FINRA Dispute Resolution Services · Securities (FINRA) · United States · June 26, 2025

Why it matters

A FINRA customer arbitration: an investor brought a claim against their brokerage firm. FINRA publishes the award but anonymises the customer, so no names appear. In the outcome, the claim was dismissed. For a student, it shows how FINRA arbitration works: a binding, largely private process that resolves securities disputes, with awards enforceable in court and open to challenge only on narrow grounds.

Summary

A FINRA customer arbitration: an investor brought a claim against their brokerage firm. FINRA publishes the award but anonymises the customer, so no names appear. In the outcome, the claim was dismissed. For a student, it shows how FINRA arbitration works: a binding, largely private process that resolves securities disputes, with awards enforceable in court and open to challenge only on narrow grounds.

The detail

Parties: Theresa DiRuzzo, IRA v Fidelity Brokerage Services LLC

Case number: FINRA Case No. 25-00177

Outcome: Award for the claimant.

Applicable law: FINRA Code of Arbitration Procedure; United States securities law; the parties' brokerage agreement.

Issues in play: An investor's or an industry member's claim, decided in FINRA's arbitration forum rather than the courts.

Read the full decision at FINRA Arbitration Awards Online ↗

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