Sohaila Shooshtarian v Fidelity Brokerage Services, LLC (FINRA 24-02466)
FINRA Dispute Resolution Services · Securities (FINRA) · United States · March 4, 2025
Why it matters
A FINRA customer arbitration: an investor brought a claim against their brokerage firm. FINRA publishes the award but anonymises the customer, so no names appear. In the outcome, the panel awarded in favour of the claimant. For a student, it shows how FINRA arbitration works: a binding, largely private process that resolves securities disputes, with awards enforceable in court and open to challenge only on narrow grounds.
Summary
A FINRA customer arbitration: an investor brought a claim against their brokerage firm. FINRA publishes the award but anonymises the customer, so no names appear. In the outcome, the panel awarded in favour of the claimant. For a student, it shows how FINRA arbitration works: a binding, largely private process that resolves securities disputes, with awards enforceable in court and open to challenge only on narrow grounds.
The detail
Parties: Sohaila Shooshtarian v Fidelity Brokerage Services, LLC
Case number: FINRA Case No. 24-02466
Outcome: Award for the claimant of $150,000.00.
Quantum: $150,000.00
Applicable law: FINRA Code of Arbitration Procedure; United States securities law; the parties' brokerage agreement.
Issues in play: An investor's or an industry member's claim, decided in FINRA's arbitration forum rather than the courts.
Read the full decision at FINRA Arbitration Awards Online ↗
Locus Standi links to the source decision and publishes its own plain-language summary. It does not reproduce the text of the award.